DISCUSSION

Is Best Buy's 'Renew Blue' igniting a turnaround?

Written by George Anderson

It may be too soon for Best Buy stakeholders to break out into a chorus of "Happy Days Are Here Again," but there's no doubt that Wall Street was both surprised and impressed with the chain's results during the third quarter.

Same-store sales at the chain grew 2.2 percent during the quarter (up 2.4 percent for U.S. stores), much better than the two percent decline predicted by analysts. The company pointed to strong sales of televisions, computers and tablets as well as increases in gaming and appliances for its positive performance.

CEO Hubert Joly, who joined Best Buy in 2012, has been credited with getting the company's finances in order through a series of cost-cutting measures. At Best Buy's annual shareholders meeting in June, Mr. Joly spoke about the next phase of the company's turnaround, "Renew Blue, Ignite the Possible," which includes the expansion of its store-within-a-store concept highlighting major brands, including Microsoft and Sony. The initiative also includes the development of market level strategies so the company can react more effectively to local conditions.

Looking ahead to Best Buy's fourth quarter, Mr. Joly expressed optimism for the company's plans for the holidays. He pointed to customer-facing initiatives in key departments such as appliances, connected home and home theater; increased inventory in stores, as the company has expanded ship-from-store from 400 stores in 2013 to 1,400 at present; and a clearer value proposition defined by the company's tagline — "Expert Service. Unbeatable Price."

Mr. Joly, however, was clear on the company's third quarter earnings call with analysts that a variety of factors could affect Best Buy's numbers. He pointed to a "very intense" promotional environment as a key element in this year's competition for market share. "If anything, it's probably a little bit more intense than last year," he said.

Discussion Thread0

The RetailWire Daily

One morning briefing: the retail news, expert perspective, and business context to bring into your next meeting.

Want to know more? Learn more