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March 6, 2025
Is Rodney McMullen’s Exit Another Blow for Kroger?
In what could be further repercussions from its failed merger with Albertsons, The Kroger Co. announced on March 3 that CEO and chairman Rodney McMullen has resigned due to “personal conduct” issues.
Kroger, one of the largest U.S. grocers, said its board became aware of “certain personal conduct” by McMullen on Feb. 21. While the investigation by outside counsel found the conduct was “unrelated to the business” and did not involve Kroger workers, it still “was inconsistent with Kroger’s Policy on Business Ethics.”
Ronald Sargent, Kroger’s lead director since 2017 and a board member since 2006, was appointed interim CEO and chairman as a search for a new CEO ensues. Sargent, who formerly led Staples, said in a statement, “As interim CEO, I am committed to working alongside our proven and experienced management team and dedicated associates to ensure Kroger continues providing exceptional value for our customers.”
Kroger further said that for 2024, it expected identical sales without fuel to be at the high end of its guidance and adjusted EPS to be slightly above the high end of guidance. The company’s Q4 and full-year 2024 results were reported on Thursday.
McMullen, who first started at Kroger as a part-time stock clerk at a location in Lexington, Kentucky, in 1978, eventually joined the corporate office as a financial analyst and played “a pivotal role” in implementing Kroger’s leveraged restructuring in 1988, which avoided a hostile takeover and kept the company public, according to the Cincinnati Business Courier.
He was elected CFO in 1995, leading to Kroger’s $13 billion merger with Fred Meyer in 1999. He was appointed president and COO in 2009, CEO in 2014, and chairman in 2015.
Since taking over as CEO, Kroger’s stock has more than tripled in value. Sales have jumped 49.5% to $147.1 billion in 2024 from $98.4 billion in 2013.
Under his leadership, Kroger completed the acquisition of Harris Teeter for $2.5 billion in 2014 and bought Roundy’s for about $800 million in 2015.
McMullen spearheaded Kroger’s digital transformation, including the move in 2015 to acquire the technology assets of Dunnhumby, which had been co-owned by Kroger and Tesco, to establish its 84.51° data science arm. McMullen has regularly touted the benefits Kroger gains from tapping data to better understand customers and support the growth of its Kroger Plus loyalty and Kroger Precision Marketing retail media platforms.
He said on Kroger’s third-quarter analyst call, “As customers become more engaged, we gain deeper insights into customer trends while creating the data that enables us to grow Kroger Precision Marketing and deliver more effective promotions and relevant product recommendations.”
Other priorities under McMullen’s leadership included a strong commitment to low prices and freshness, upgrades of private label assortments, and expansion of both online operations and retail media. Digital sales totaled more than $13 billion in 2024, or about 8.8% of sales, supported by an 18% gain in the fourth quarter.
Kroger’s year-end press release also noted that the grocer achieved record retention rate for store and enterprise associates this year, which “led to improved productivity and more consistent customer experience.”
However, Kroger took a hit last December after federal and state regulators blocked its $25 billion bid for Albertsons in what would have created the biggest grocery store merger in U.S. history. The offer, which first arrived in October 2022, earned widespread coverage amid fierce opposition by regulators, labor unions, and consumer advocacy groups.
The Federal Trade Commission had sued to halt the deal, arguing that it would reduce competition and raise prices at the expense of workers and consumers. on Dec. 10, 2024, Judge Adrienne Nelson of the U.S. District Court in Oregon sided with federal regulators, and a state court in Washington blocked the deal in a ruling made about an hour later.
The next day, Albertsons backed out of the merger and filed a lawsuit seeking billions of dollars in damages against Kroger, accusing the company of breaching their contract agreement by failing to use “best efforts” to secure regulatory approval. Kroger has disputed Albertsons’ claims.
McMullen’s resignation follows other changes to Kroger’s C-suite. Its chief merchant, Stuart Aitken, left the company late last year, while new CFO David Kennerley came on board nearly a year after Gary Millerchip left for Costco.
Last month, Kroger announced it would be laying off an unspecified number of employees following a similar move by Albertsons.
In a LinkedIn post, business strategy consultant Brittain Ladd said he believes McMullen was “fired” for distractions caused by the pursuit of the Albertsons merger as competitors — citing Walmart, Amazon, Publix, and ALDI — continued to invest “heavily in expansion, technology, and improving the customer experience.”
Numerator’s ranking of the top 20 grocers showed Kroger as well as Albertsons losing share from 2021 to 2023, while Walmart, Costco, ALDI, and Dollar General took share.
“I think McMullen was let go for a relatively minor offense,” Ladd told the New York Post. “What company would reward a CEO who wasted $1 billion on a merger with Albertsons that never went through and now Albertsons is suing Kroger for $6 billion.
Discussion Questions
Is Rodney McMullen’s resignation a big loss for Kroger?
What does it mean for the U.S. grocery industry’s competitive landscape?
Poll
BrainTrust
Richard J. George, Ph.D.
Professor of Food Marketing, Haub School of Business, Saint Joseph's University
DeAnn Campbell
Head of Retail Insights, AAG Consulting Group
Paula Rosenblum
Co-founder, RSR Research
Recent Discussions







That’s really the story here, efforts to tabloid Mr. McMullen’s exit notwithstanding. Will he be missed? Certainly, the loss of any competent person is; but successful companies are designed to surmount personnel shifts.
Mr. McMullen certainly kept a high public profile during the unsuccessful effort to merge Kroger with Albertsons. I witnessed his appearances at several industry events where he talked up the potential. The effort was costly for both retailers, and quite likely a distraction from other strategic initiatives that might have been pursued during that time frame.
Out of curiosity, in January I ran an AI-powered query into the court documents in the FTC challenge to the merger. It discovered no mention of the term “retail media” in the record. Unexpected, since combining the two retailers would have created the only Retail Media Network with a near-national footprint other than Walmart.
I can’t help wondering, was this their hidden agenda? How big a strategic miss has resulted?
Kroger hasn’t been quite right for some time. And its track record at gaining any accretive value from its acquisitions is poor. I think a new CEO is a good idea, where they can actually get their business right
Rodney McMullen’s resignation could indeed be a significant loss for Kroger, as he has been instrumental in steering the company through major industry challenges and transformations.
McMullen’s departure may lead to uncertainties in leadership, potentially affecting the company’s strategic direction and operational stability. However, it also presents an opportunity for fresh perspectives and new strategies to enhance Kroger’s growth and competitiveness in the market.
During this transition, Kroger might face challenges such as maintaining employee morale and ensuring continuity in executing ongoing projects. Additionally, the company could struggle with aligning its workforce with new leadership goals and adapting to any shifts in corporate culture. Navigating these challenges will be crucial to sustaining Kroger’s market position and customer loyalty.
The size of a company, especially one as large as Kroger, makes one individual, even at the CEO level, pale in comparison to the company itself. There is often a succession of good leaders, so let’s wait and see.
Quite frankly, no. Kroger was not all that well run under McMullen – and it shows in recent results. The merger was badly mishandled and it has allowed others – like Walmart – to further advance. Kroger is a big company, but it’s a very average grocer.
Not just recent results. Target and Walmart killed it during the pandemic. They served their customers, employees and did well. Kroger, not so much
Despite McMullen’s overall record of success, recent setbacks suggest it’s time for a change. It may turn out that McMullen’s resignation for “personal conduct” issues is code for being “fired.” He served well. Now it’s time for Kroger to return to its innovative market leadership position.
Kroger has lagged behind its competition for quite some time, and without the merger to bolster their market share, a new strategy is necessary for growth. It’s highly unlikely that Mr. McMullen was the correct person to lead this initiative, so a new CEO will likely serve Kroger well.
I see this as a much needed opportunity for Kroger. There have been some significant missteps over Mr. McMullen’s term, including office consolidation to Cincinnati that is now having to be unwound, Ocado investments that are losing money, over-investment in e-commerce at the expense of stores and a failed Albertsons merger that has wound up in court. If Kroger can find a CEO that will better balance investment in both store employees and technology and return focus to physical stores they will reap the benefits of better customer loyalty, higher profit margins, and new revenue from a burgeoning retail media market.
First off, in the past, I worked for Kroger. They are a GREAT company. They have fantasic private-in house brands. They have Thousands of Terrific hard working associates through out the country. I hope that they can find the right person to lead the company and to return Kroger to the innovative place that they need to be. The merger was a total and terrible fiasco. I do beleive that they can come back from this and be better and stronger. I Really hope that that is the case.