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December 9, 2024

Is Target’s DEI Investor Lawsuit a Warning Sign for Other Retailers?

On Dec. 4, Target had its motion to dismiss a lawsuit promoted on behalf of investors denied by the U.S. District Court for the Middle District of Florida, according to Retail Dive.

The lawsuit, launched by conservative advocacy group America First Legal (AFL), indicated that Target had misled investors by failing to include the potential risks of diversity, equity, and inclusion (DEI) and environmental, social, and governance (ESG) campaigns in official disclosure documents. The lawsuit, “Craig v. Target Corp.,” was filed by AFL in August 2023 and specifically singled out the retailer’s 2023 Pride campaign.

The campaign, as the suit alleges, significantly harmed profits, and investors were not officially made aware of associated risks or “adverse reactions” from consumers.

Whether the suit will be successful or not remains to be seen. Earlier this year, a federal judge in Ohio dismissed a case led by AFL against Hello Alice, a fintech platform also committed to DEI principles, per a separate Retail Dive report.

Risks vs. Rewards of DEI Initiatives in Retail

AFL Senior Vice President Reed D. Rubinstein was critical of Target’s handling of the Pride 2023 campaign — one which instigated a consumer boycott and the loss of $10 billion in company valuation in 10 days, according to The New York Post.

“Today’s decision is a warning to publicly traded corporations’ boards and management: Our federal securities laws mandate fair and honest disclosure of the market risk created by management when it uses shareholder resources, including consumer goodwill, to advance idiosyncratic and extreme social or political preferences. The risk of ESG mandates and DEI initiatives, such as Target’s ‘Pride Month’ that targeted young children, cannot be whitewashed with boilerplate language or ignored,” Rubenstein said in a press release on Dec. 4.

Walmart recently curtailed its DEI initiatives significantly, going so far as to remove the term from its lexicon moving forward, joining Lowe’s, Tractor Supply, Ford, and others in reducing their commitment to affiliated programs. However, not all companies are following suit.

As Retail Dive reported, Conference Board data from December 2023 found that 63% of CEOs polled were actively looking to diversify their workforce and that there was a near-consensus on maintaining established diversity initiatives. While admitting that certain companies are rebranding DEI and adjacent programs or departments to avoid public criticism as part of the evolving nature of the concept, Diana Scott — who leads the Conference Board’s U.S. Human Capital Center — was upbeat on the future of diversity, equity, and inclusion in the business world.

“Most organizations are trying to stay the course because they want to create an inclusive, diverse, vibrant culture in the organization,” Scott said. “Because they know that contributes to employee engagement, which contributes to employee productivity, which contributes to bottom-line business results. You don’t do DEI because you’re trying to be ‘woke.’ You do DEI because it’s actually serving your business.”

The Future of Diversity, Equity, and Inclusion in Retail

According to The Robin Report’s Pam Danziger, there are currently mixed signals coming from consumers, employees, and management figures in the retail space as concerns DEI. Reports of alienated employees or those terminated for not subscribing to ideological orthodoxy rest side by side with figures suggesting that 57% of C-suite executives — out of 300 surveyed by law firm Littler — remain committed to DEI principles.

Danziger indicated that DEI departments were shrinking at Amazon, Applebee’s, Nike, and Wayfair, and a 2023 Wall Street Journal report outlined the departure of several diversity executives at Disney, Netflix, and Warner Bros. Discovery. At the same time, Pew Research data from 2023 suggested that all major demographics were at least partially in support of DEI, particularly women, members of Gen Z, and people of color.

Controversy remains, however, as Danziger underlined with one simple question.

“Not too long ago, diversity, equity, and inclusion (DEI) and the environmental, social, and governance (ESG) policies that undergird it, were generally accepted as being good for business and for the greater good of society,” she explained. “The NYSE and Nasdaq also began to implement ESG and DEI protocols under SEC guidance. Then something changed, and it wasn’t just the Supreme Court decision to remove race as a factor in college admissions. We are now experiencing issues regarding DEI in retail and in some corporate cultures along with some pushback in its level of importance in overall corporate cultures. What happened?”

Discussion Questions

Will lawsuits against retailers participating in DEI initiatives have any appreciable impact in terms of business operations or public perception?

When are DEI programs operating at their best, and when are they straying too far from the proverbial path?

What does the future of DEI look like?

Poll

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Neil Saunders

The lawsuit against Target isn’t because of its DEI efforts per se. It is concerned with whether Target mislead investors about the negative impact of those efforts. The motivation of those bringing the case might be against DEI, but there is an important and precise legal distinction between that and the points on which the case will be decided. Lululemon’s case is more tangled, but the part dealing with the company not doing enough to promote diversity seems incredibly flimsy. It reminds me of a similar Cisco lawsuit, which was dismissed. In terms of wider DEI, public companies should abide by the law and treat people equally. Unless it is integral to their brand mission, their primary job is to make money for investors and not act as agents for social and political change. 

Craig Sundstrom
Craig Sundstrom
Noble Member
Reply to  Neil Saunders

I think a key question – should this get past the headline seeking phase into actual discovery – would be whether/not “social change” Isn’t, in fact, (at least a) part of Target’s brand: “giving back, ” after all, has been a major philosopy of theirs for years. Regardless. litigating Board decisions seems more than a little ironic coming from the market forces school of thought.

Neil Saunders
Famed Member

Well, I don’t think a lawsuit can be based on Target selling Pride products. Otherwise you could sue any retailer for merchandising and marketing decisions, which is absurd. That’s why they’re trying to rest the case on misrepresentation of risks in company statements. It’s somewhat tenuous.

Cathy Hotka
Cathy Hotka

DEI is retail’s lifeline. Stock your company with white men, and you’ll miss the trends that are important to women (who are your key purchasers) and minorities setting up households. What is this, 1935?

Scott Norris
Scott Norris
Member
Reply to  Cathy Hotka

I think AFL and the forces behind them *want* it to be 1935, and in Germany this time.

Craig Sundstrom
Craig Sundstrom

I think this case would have more merit if it were actually launched by a shareholder, rather than a “conservative advocacy group” , and on its merits I’ll give the over/under for (eventual) dismissal, since the case seems to hinge on a marketing decision, rather than DEI principles in general. Like any policies than come to be stereotyped – tarred by the same brush, as it were (I’ll leave it to readers to decide if a pun is intended here or not) – they likely run from thoughtful and useful to inane.

Mohamed Amer, PhD

I will preface this with a reference to the extensive work in the complexity domain. An organization that is more diverse internally can better face a complex external landscape. More importantly, the internal rate of change must match the external rate of change in order for the organization to adapt and remain relevant in its market.
It’s important not to ignore that the United States is the most litigious nation in the developed world. AFL has filed nearly 40 federal civil rights complaints against America’s top corporations for discriminatory employment practices. These companies include Disney, Hy-Vee, Shake Shack, NASCAR, and the NFL. Companies, in general, as well as retailers and other consumer-facing organizations, must realize these inherent risks as they navigate this increasingly politicized legal and operational environment.
It is disingenuous to suggest that public companies can somehow separate the business of making money for shareholders from the immediate operational context within which they operate. Running the business means being aware of its customers and the changing social forces. It requires setting a vision and strategy, hiring and firing, creating products and making sourcing decisions, devising marketing and advertising campaigns, as well as submitting timely reports, and compliance with financial and industry regulations. These core company functions do not occur in a vacuum and must be aligned with the operating environment. Making sound business decisions requires the leadership to set up their organization and capabilities to best understand and connect with their customers and profitably deliver on their expectations. Successful companies are those that introduce diversity internally to remain relevant.
The responsibilities of CEOs and Boards are becoming exponentially more challenging. From increasing technology complexity to changing regulatory and policy regimes domestically and abroad to the upheaval in how information is produced and consumed, a different governance model must be developed that supports the CEO and Board.

Last edited 11 months ago by Mohamed Amer, PhD
David Biernbaum

DEI is already being dropped by publicly held retailers, as it should be, because it is not in the best interest of the company earnings and profitability.

Gene Detroyer
Famed Member

History and data show quite the opposite of your claim. The more diverse companies are at every level, the better they perform.

Patricia Vekich Waldron

There are two separate issues here – first is should retailers have a workforce that reflects and serves their customers and business goals. Yes. Second is do they need to be watchful of political or social groups that target them with lawsuits. Yes. Both impact business growth.

Bob Phibbs

There is a strong push to dismantle diversity programs and initiatives that were created to better represent America’s multicultural population. “Conservatives” are trying to revert to a 1950s-style social structure where white men held most positions of power, with an expectation that other groups should simply accept this regression.

I’m concerned about upcoming court decisions that could potentially codify this backward shift in society. A more diverse corporation, the more diverse voices are contributing to its success.

Gary Sankary
Gary Sankary

In better times this lawsuit wouldn’t get any oxygen. It would be dismissed for lack of merit. But, we’re in a new era where backlash against civil rights and inclusiveness is not just OK, it’s almost fashionable, see Robby Starbuck for reference.

Mark Self
Mark Self

The future of DEI programs is bleak. These programs were (mostly) well intended however they have misfired dramatically in the eyes of many, proving yet again the occasional chasm between how an initiative is intended and how it works in real life.
Regarding this particular lawsuit, I do not see how anyone could prove in a court the detrimental effects of DEI on the business, however that is for the courts to decide. Instead I see activists like Robby Starbuck and Chris Rufo having much more of an impact on companies embrace of DEI.
At their worst, DEI programs (albeit in a supporting role) lead to marketing miscues like Bud Light and Harley Davidson, with customers feeling alienated from a brand with many years of brand equity. Thankfully (for the firms involved) those situations are few and far between.

BrainTrust

"DEI is retail’s lifeline. Stock your company with white men, and you’ll miss the trends that are important to women (your key purchasers) and minorities setting up households."
Avatar of Cathy Hotka

Cathy Hotka

Principal, Cathy Hotka & Associates


"A more diverse corporation, the more diverse voices are contributing to its success."
Avatar of Bob Phibbs

Bob Phibbs

President/CEO, The Retail Doctor


"Making sound business decisions requires the leadership to set up their organization and capabilities to best understand and connect with their customers…"
Avatar of Mohamed Amer, PhD

Mohamed Amer, PhD

CEO & Strategic Board Advisor, Strategy Doctor


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