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  • What does it take to develop top retail store managers?

    What does it take to develop top retail store managers?

    Just because someone knows how to sell your merchandise doesn’t mean they know how to motivate a crew and manage your store. What advice would you add to those in the article on developing store managers?

    Read More What does it take to develop top retail store managers?Continue

  • New concept turns retail store into a theatrical experience

    New concept turns retail store into a theatrical experience

    NYC retailer Showfields, a brick-and-mortar showcase for mostly online brands, is getting in on the experiential act with a theatrical guided tour called House of Showfields. Do you think customers will take part in the House of Showfields experience, and do you think it will drive sales?

    Read More New concept turns retail store into a theatrical experienceContinue

  • Amazon and rivals report record Prime Day results

    Amazon and rivals report record Prime Day results

    While Amazon’s 48-hour Prime Day event didn’t go off entirely without service interruptions or complaints, the e-tail giant claims more items were purchased over the two-day event than Black Friday and Cyber Monday combined. Are Prime Day and rival sales promotions now part of the American shopping psyche?

    Read More Amazon and rivals report record Prime Day resultsContinue

  • What’s the recipe for de-stressing entrepreneurs?

    What’s the recipe for de-stressing entrepreneurs?

    Entrepreneurs are praised as the lifeblood of innovation, but the stress and anxiety makes them prone to mental health conditions, according to numerous studies. What health advice would you give to retail entrepreneurs under constant pressure?

    Read More What’s the recipe for de-stressing entrepreneurs?Continue

  • Will Gap’s new loyalty program bring meaningful rewards?

    Will Gap’s new loyalty program bring meaningful rewards?

    Gap Inc.’s pilot of its Bright Rewards program has shown strong results, enough so it is being rolled out across Gap banners nationally. How likely are the results from Gap’s Bright Rewards pilot to hold up on a nationwide basis?

    Read More Will Gap’s new loyalty program bring meaningful rewards?Continue

  • Alexa: Are Americans ready to shop by voice?

    Alexa – Are Americans ready to shop by voice?

    Based on the increased adoption of the devices, eMarketer has raised its forecast for shopping activity on smart speakers. Have you become more or less confident that smart speakers will become a major driver of shopping activity?

    Read More Alexa – Are Americans ready to shop by voice?Continue

  • Has Prime Day become America’s cue to shop for back-to-school?

    Has Prime Day become America’s cue to shop for back-to-school?

    Many consumers go looking for back-to-school deals on Amazon.com for Prime Day. Many others click to rival sites for the same purpose. Has Prime Day become America’s cue to shop for back-to-school?

    Read More Has Prime Day become America’s cue to shop for back-to-school?Continue

  • 'World's Smallest Restaurant' opens to promote single-person meals

    ‘World’s Smallest Restaurant’ opens to promote single-person meals

    Irma, the largest supermarket chain in Denmark, recently opened a restaurant pop-up that serves only one person at a time. What’s preventing grocers from fully addressing the demand for single-person meals and smaller portions?

    Read More ‘World’s Smallest Restaurant’ opens to promote single-person mealsContinue

  • CEO says Walmart’s stores are the answer to Amazon – at least for groceries

    CEO says Walmart’s stores are the answer to Amazon – at least for groceries

    When it comes to fulfillment centers to handle online orders, Walmart with 20 warehouses is well behind Amazon’s 100. Walmart, however, has thousands of stores. Is grocery the key to Walmart’s online fortunes?

    Read More CEO says Walmart’s stores are the answer to Amazon – at least for groceriesContinue

  • Who owns customer service in an age of co-branding?

    Who owns customer service in an age of co-branding?

    New initiatives — call them co-opetition, frenemy agreements or partnerships — are bringing together retailers, brands and online marketplaces. With so many companies partnering up, how can one ensure seamless service?

    Read More Who owns customer service in an age of co-branding?Continue

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