GameStop is piloting a store redesign to make the in-store experience as much about the gaming lifestyle as the games themselves. Will a rethinking of its brick-and-mortar stores allow GameStop to remain relevant?
The Glassdoor Employees’ Choice Awards get the input of employees who voluntarily provide anonymous feedback by completing a company review about their CEO’s leadership. What do you think makes a strong retail leader?
As it moves into an increasingly digital future, can Publix translate its stellar in-store experience into a positive online experience? Are there ways for Publix to effectively extend the elite customer service found at its stores to the online experience?
Lululemon last week opened its largest store in Chicago’s Lincoln Park neighborhood. Does Lululemon’s new Chicago flagship appear to bring the brand’s experience and philosophy to life?
McDonald’s franchisees across the country think they have an idea to keep Chick-fil-A from eating their lunch. They want a chicken sandwich that’s just like their rival’s. Do you think McDonald’s needs to develop its own premium chicken sandwich to head off market share losses to Chick-fil-A?
Sam’s Club earlier this week announced the chainwide launch of a free, same-day online order pickup program. Do you expect Sam’s free, same-day pickup program to prove popular with existing members while helping to recruit new ones?
Cloud kitchens, which offer shareable cooking facilities to support food delivery, are just getting started but are already seen by some as a threat to restaurants and the overall grocery channel. Do cloud kitchens have the potential to disrupt both the restaurant and overall grocery space?
Macy’s has a new merchandising tale to tell, bringing brands and products connected to the outdoors inside the chain’s STORY experiential retail store-within-a-store. Do you subscribe to Rachel Schechtman’s “collaboration is the new competition” philosophy?
In a scathing note, analysts at UBS described Nordstrom as a “no-growth retailer” that is suffering from eroding price perceptions and a “cultural shift” in shopper behavior. Do you agree with UBS’s assessment of Nordstrom’s current challenges?
Crate and Barrel is the latest chain to open an in-store restaurant in hopes that shoppers will stop and stay a while. What makes an in-store restaurant a success for a given retail chain or area of retail?
