Convenience and speed are two features that favor retail clinics, according to a study from WD Partners. Urgent care facilities, however, offer similar benefits and are so far seen by consumers as doing a better job. What upgrades may retail clinics have to make to overtake urgent care facilities as the second most popular option to primary care physicians?
The perception persists that Amazon.com can quickly and efficiently deliver any product to your doorstep, while brick-and-mortar retailers constantly run out of stock on items. How can brick and mortar retailers correct poor perception problems about their out-of-stocks?
Walmart has had a tough time getting customers to adopt scan-and-go technology. Now Walmart Canada is piloting a layout that could change how customers think about it. Will Walmart’s new checkout approach overcome the retailer’s previous difficulties with getting customers to adopt scan-and-go?
Wegmans is closing its last WKids play center in Buffalo in another example of retailers that are discontinuing in-store child care services and kids’ play areas. What do you think is behind retailer decisions to close in-store childcare spaces?
The Beverly Hills City Council has approved an ordinance that will prohibit the sale of tobacco products and e-cigarettes beginning in 2021. Do you think cities and towns outside of California are likely to pass tobacco ban ordinances similar Beverly Hills?
FedEx will soon start delivering packages through its ground service seven days a week to more fully support booming e-commerce growth. Will seven-day residential delivery significantly raise the bar on same-day, next-day or other delivery expectations?
Walmart is looking to take the lead in the competition for talent with a new employment pitch to high school students that includes flexible work schedules and the opportunity to earn a college degree debt-free. What do you see as the biggest barriers to teenagers working in retail industry jobs?
IKEA announced the launch of a new mobile app which, unlike previous incarnations, will allow customers to buy directly from the retailer. How important is it for IKEA to enable customers to place orders using its mobile app?
President Trump said he planned to impose a five percent tariff on all Mexican imports to pressure the Mexican government into offering more help stemming illegal immigration. Is the potential impact of tariffs on Mexican imports any greater for American businesses and consumers than those being placed on Chinese goods?
Why is it that experience is so often our number one criteria? Because we assume an experienced person will require less training and be able to get up to speed faster. Do you agree that experience is overrated for many retail positions?
