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Does North Face’s new concept point the chain in the right direction?
The North Face has opened a store in SoHo with a new look and experiential bent, and it’s already planning to expand the new layout into the rest of its…
Is FedEx smart to say goodbye to Amazon’s U.S. business?
After ending domestic express deliveries for Amazon.com in June, FedEx indicated last week it would be ending domestic ground deliveries, as well. What do you think drove FedEx’s decision to…
Is it a stretch for Target to carry Levi’s pricier red tab jeans?
Target has sold Levi Strauss’ value-priced Denizen brand jeans in its stores for years. Now the retailer is adding Levi’s premium red tab 505 and 511 jeans at 50 stores…
Can Victoria’s Secret recover from its founder’s past relationship with Jeffrey Epstein?
Victoria’s Secret is being urged by a group of more than 100 “Angels” who have modeled for the company to use its influence and power to curb abuses they say…
Amazon adds personal shopping to Prime Wardrobe
Taking on Stitch Fix, Amazon.com has added a styling service to its Prime Wardrobe subscription service. Will offering style recommendation through Personal Shopper help jumpstart Prime Wardrobe’s growth?
Has the starting point of customer journeys moved?
In customer journeys, triggers make consumers aware they have a need. Part of the challenge with customer journeys is that triggers are not well understood. Are triggers that start the…
Will the next big thing since Starbucks be run by robots?
Travelers and workers at San Francisco International Airport have a new place to get coffee. Don’t expect any pleasant smiles from the staff, however, as the newest coffee stop is…
Whole Foods gets serious about partying
Whole Foods shoppers preparing to party will soon be able to pick up not just food, but everything else they need at the Amazon-owned grocer. How likely is Whole Foods’…
Walmart trains quarterly for active shooter events
Walmart was at the center of two active shooter events last week in the U.S. and says it could have been worse, had it not been for active shooter training…
Has Christmas arrived too early at Selfridges?
On July 29, Selfridges opened its Christmas shop at its flagship Oxford Street location in London, claiming again to become the first department store in the world to have a Christmas…
Would a fashion collaboration work for Starbucks?
Starbucks may be fashionable in the U.S., but in Japan the coffee retailer is taking steps into the actual world of fashion with a line of apparel and accessories. Why…
What are the signs of a dying retail business?
Why is it employees often see the warning signs of a dying store before owners and managers? Because they see things through the lens of a customer and their own…
CVS subscription program goes big to outdo Amazon Prime
CVS is going national with its CarePass subscription program, which offers free delivery on prescription medicines, over-the-counter remedies and other products with no minimum order, for an annual fee of…
Can an e-tail startup establish a physical presence using hi-tech vending units?
The Sock Spot, an online retailer of novelty socks, is looking to broaden its business prospects by moving into physical retail via “automated retail units” (AKA vending machines). Do you…
Will outsourcing jobs help Lowe’s associates better serve customers in stores?
Lowe’s is eliminating “thousands” of assembly and maintenance worker jobs and outsourcing them to third-party companies. Will outsourcing assembly and maintenance tasks enable store level associates to spend more time…
The Container Store debuts new custom closet store concept
The Container Store has opened a new store concept focusing on closet customization, called The Container Store Custom Closets. The first store took the place of an existing Container Store in…
Does Etsy need free shipping?
In early July, Etsy introduced a new program to help sellers offer free shipping to U.S. buyers on orders of $35 or more. But many sellers are balking at the…
Will its ‘best of’ designer sale trigger a massive run on Target?
For 20 years, Target has been launching limited-edition designer partnerships that have drawn throngs of shoppers to the chain’s stores and large numbers to its website. How do you think…
Amazon kills its Dash button – what comes next?
Back in 2015, RetailWire asked the question if Amazon.com’s Dash button product reordering system was “the future of shopping?” Our answer then and now is the same — “No.” Amazon,…
Gen Z gets creative online
According to a new study by JWT Intelligence and Snap Inc., 51 percent of Gen Z believe their generation is more creative than previous generations. What opportunities and challenges does…
Should Simon Property Group bail out (invest in) more retail tenants?
Thousands of retail stores have closed in recent years with the prospect of thousands more to come. What’s a mall landlord to do? For Simon Property Group, one answer may…
