Experience is overrated, hire talent
Through a special arrangement, what follows is an article from the blog of Humetrics.
Skim through any online job ads and you’ll find about 95 percent of them have one word in common: “Starting wages based on experience …” “Looking for experienced, energetic retail associate …” “We are currently seeking an experienced cashier …”
Why is it that experience is so often our number one criteria? Because we assume an experienced person will require less training and be able to get up to speed faster.
The problem with this assumption is that just because a person has done a certain type of work before doesn’t mean he or she is necessarily good at it or even likes doing it. Many people fall into jobs or a career path and, over time, become skilled at them. However, when you look at the top people in any trade or profession, what sets them apart is talent. It is their innate ability or internal motivation (attitude) that makes them what we call “a natural.”
Some people are motivated to help others and they make great office assistants, retail clerks and healthcare workers. Some people are born optimists and are gifted with persistence and the power of persuasion — they’re great salespeople. Others are good with their hands and enjoy making things – perfect for manufacturing, assembly lines and the building trades.
Skills — the how to’s of any job — can be taught. Start hiring for talent instead and you’ll have a real competitive edge.
DISCUSSION QUESTIONS: Do you agree that experience is overrated for many retail positions? What factors are often more important in assessing a candidate’s qualifications?