Chick-fil-A celebrates the warmer summer months with a fan-favorite dessert beverage.

Chick-fil-A has an all-you-can-eat location in Oklahoma.

Chick-fil-a has awarded over $27 million in scholarships this year to team members and community leaders.

More Chick-fil-A flavors are now available at home.

Chick-fil-A celebrates spring with spicy, smoky, and sweet sandwich flavors.

Chick-fil-A uses drones to improve its drive-thru experience.

Chick-fil-A is taking its chicken across the border to the Great White North.

Chick-fil-A is the place to treat your loved one on Valentine’s Day with a box of heart-shaped nuggets.

Chick-fil-A is listening to its customers.

Chick-fil-A is all over the world. So why do these two states not have them?

Fast food holiday merchandise appears to be a hot new trend.

Chick-fil-A is making spirits bright this holiday season.

The Chick-fil-A entertainment app will focus on family-friendly shows, games, recipes, and podcasts.

Chick-fil-A is expanding into the United Kingdom.

Chick-fil-A is bringing back both sweet and savory treats.

Chick-fil-A seems to be maintaining a lead in the fast-food industry without much of a hitch. How do its recent innovations reflect broader trends in retail and fast food in response to changing consumer behaviors and market pressures?

Chick-fil-A is entering the streaming network wars.

Chick-fil-A is keeping waffle fries on the menu.

Chick-fil-A customers have discovered that there are “tropical” themed menu items available in only one restaurant nationwide, and they want to try them.

The introduction of a $35 “Chick-fil-A Summer Camp” at a Louisiana franchised location led to quick sell-out but also loud accusations of child labor on social media. Are you a fan or a critic of this experience?

Chick-fil-A opened its first-ever mobile pickup restaurant to address the growing demand for digital ordering and better manage wait times. Are digital pickup locations a convenience for consumers?

Chick-fil-A is always closed on Sundays, but a New York bill is looking to change that tradition.

Chick-fil-A has reportedly agreed to a $4.4 million settlement following accusations of inflating delivery prices during the pandemic while advertising low…

Despite having the slowest drive-thrus in the industry, Chick-fil-A’s customers don’t seem to mind, according to a survey by QSRmagazine. The…

A Chick-fil-A restaurant in Bryan, Texas, is testing the use of a robot named Wall-E to deliver food to dine-in customers….

Chick-fil-A is introducing a seasonal twist on its classic chicken sandwich, the Honey Pepper Pimento Chicken Sandwich, which combines sweet, savory,…

A former McDonald’s chef, Mike Haracz, revealed on TikTok that despite helping develop an alternative chicken sandwich recipe, McDonald’s opted for…

Chick-fil-A plans to test two digital-first store designs — an elevated drive-thru and walk-up concept — in another effort to tackle pickup’s biggest pain point: long wait times. What aspects of Chick-fil-A’s digital-first pickup concepts appear set to advance the drive-thru experience?

Chick-fil-A is introducing two new restaurant designs, one in Atlanta and the other in New York City, to cater to its…

Retailers everywhere are dialing back free shipping policies and other efforts to maintain profit margins.

Third party delivery workers may not be employees of Chick-fil-A, but they are critical to the restaurant’s performance as it expands in NYC. The chicken chain has opened a storefront pop-up where gig workers can take a break between deliveries. How do you expect Chick-fil-A’s Brake Room to affect its relationship with delivery workers in New York?

Justin Lindsey, a Chick-fil-A operator, has been getting a lot of press attention for designing a full-time three-day-a-week work schedule that has eliminated turnover at the restaurant and made it a magnet for job seekers. What do you think are the biggest challenges for retailers looking to recruit and retain frontline associates and managers?

Despite rumors to the contrary, America is not in the middle of national coin shortage. That’s the conclusion of the U.S. Coin Task Force established last month by the United States Mint and Federal Reserve. How would you recommend retailers and others facing a shortage of coins get consumers to spend them?

Chick-fil-A is inviting more controversy after announcing a new corporate giving plan that will exclude two organizations known for their opposition to same-sex relationships. Do you think Chick-fil-A has made the right decision with its publicly announced focus on charitable giving?

With an endless number of new product and concept introductions by retailers and brands each year, retailing execs might want to take a close look at Popeyes and its new fried chicken sandwich to find a recipe for success. To what do you attribute the roaring success of Popeyes’ new fried chicken sandwich?

McDonald’s franchisees across the country think they have an idea to keep Chick-fil-A from eating their lunch. They want a chicken sandwich that’s just like their rival’s. Do you think McDonald’s needs to develop its own premium chicken sandwich to head off market share losses to Chick-fil-A?

Underscoring how the U.S. has become more divided in its sentiments, a survey shows brands associated with both ring-wing and left-wing causes landing on the top-50 list for the first time. Do you think consumers increasingly view brands in political terms?

The meal kit business isn’t easy, but that isn’t stopping new players from entering the market on a regular basis. The latest case in point is Chick-fil-A, which will begin testing its MealTime kits at 150 restaurants in the Atlanta area beginning on Aug. 27. What do you think about the meal kit business, in general, and Chick-fil-A’s entry into it?

The 35th semi-annual “Taking Stock with Teens” survey shows that teenage members of Gen Z have both increased their purchasing and time online. What shopping habits do you expect teens to take with them into adulthood and which ones will be left behind?

As anyone who has ever watched a Chick-fil-A commercial knows, anthropomorphized cows support poultry as a food source. Chick-fil-A welcomes this support and is launching Cow Appreciation Day starting today at participating restaurants. What is your analysis of Chick-fil-A’s “Eat More Chikin” campaign and Cow Appreciation Day event?

At Chick-fil-A,devotees have been known to camp out days in advance to be among the first in line when a new location opens its doors. Now, come reports the chicken chain has been running a “hush-hush” invitation-only rewards program. What is your reaction to details about Chick-fil-A’s invitation-only rewards program?

At every Chick-fil-A Restaurant opening, the first 100 customers win one Chick-fil-A Meal per week for a year. The promotion regularly draws crowds of overnight campers and heavy coverage by the local media. Why do some stores and restaurants invest heavily in grand opening events and others not bother?

A little controversy can indeed help generate some word-of-mouth buzz for a brand, but too much controversy turns people off, according to a study from Georgia Institute of Technology and Wharton School of the University of Pennsylvania. Generally speaking, are brands and retailers hit by controversy better or worse off as a result?

While retail execs appear to periodically draw the ire of activists for funding certain political or religious causes, few have been as outspoken recently as Jim Sinegal, Costco’s co-founder and former CEO, and Dan Cathy, Chick-fil-A’s president and COO. How outspoken should retail executives be?

The purpose of being in business is to make money. Still, there are companies such as Chick-fil-A, as some would see it, that intentionally walk away from making as much as possible by closing restaurants on Sundays and other such practices. How much does Chick-fil-A being a “good” company factor into its success?

Consumer products manufacturers have built giant businesses helping Americans to keep the microscopic baddies at bay with hand sanitizers, and now retailers and restaurants are looking to help keep customers clean and coming back with some germ fighting strategies of their own. How concerned are consumers with germs and dirt and what opportunity does this offer retailers looking to establish a competitive point of difference?

It seems as though it might have come right out of a Norman Rockwell painting or a Frank Capra movie. Chick-fil-A continues to grow and add to its legion of admirers and customers by doing things that other fast food restaurants and retailers do not do. Considering its success, why don’t more businesses follow the lead of Chik-fil-A?

Chik-fil-A’s got religion, great tasting chicken and a growing legion of “raving fans.” The company that rests on Sundays (Chik-fil-A is open six days a week) is a success story with 37 straight years of sales increases. Over the past 11 years, those increases have come in double-digits. Would Chik-fil-A have the same success without its religious philosophy?

Fast food restaurants, including McDonald’s, Burger King, Wendy’s and others, are now serving up fruit sides, cups and salads all aimed at giving consumers healthier menu options and driving sales. What are your thoughts on the fresh fruit business opportunity for fast food restaurants? What must fast food operators do to be successful?

The quick service restaurant chain, Chick-fil-A, has made its business selling fried-chicken sandwiches. That may not be about to change, but the chain does intend to follow the lead of other fast food competitors. Will healthier alternatives become standard fare on fast food menus? What are your thoughts on Chick-fil-A following the lead of others, such as McDonald’s, in offering customers healthier menu options?