Delivery is a good idea, especially to offices and workplaces. However, delivering drinks quickly and while still hot might be a challenge.

Though the biggest potential problem is coping with the additional orders. Traffic to Starbucks stores might be slowing but wait times are often poor, especially during peak periods. Starbucks has to find a way of managing increased volume without damaging customer service.

“We were very thoughtful about this.” Oh come on Starbucks. I’m sorry, but when I can get “Starbucks Coffee” beans at Costco (and IMHO there is better and cheaper coffee) and have a whole fresh hot pot of it at a fraction of the cost in my own home…why on earth would I want someone to drive it to my house at even greater cost, throwing away all the packaging an hour later, and all for one cup? This country has gone mad!

Is it the normal $2.50 delivery fee? I can tell you there are plenty of folks in my generation (in cities) that order Uber Eats or Grubhub from food outlets that are a stone’s throw from their condo or apartment. I’m curious to know the delivery fee (Uber Eats standard $2.50-$3.50?), but I don’t see coffee being any different pending the product arriving in the optimum condition.

Starbucks must do this to stay relevant to the way that shopping is going. More online buying, more virtual working, less foot traffic to come in off the street. I’m sure this will be more than just delivering coffee and will include food. Morning meetings, Friday morning treats for the office, friends coming over for brunch — I think this is a nice extension of Starbucks “life.”

Starbucks delivery is a push. It might work for the non-coffee items it sells but I can’t see paying delivery fees as a consumer to get a cup of coffee. Pizza, hamburgers, fried chicken, Chinese? Yes! Coffee? No!

Customer may want Starbucks to deliver their coffee, but unless they have found a way to keep it hot the customer will not be happy with what they receive. No cup on the market today will keep coffee hot for 30 minutes. To keep coffee drinkably hot you would need to have it in a thermos type of container such as a Contigo or other brand.

I have not seen, nor am I ever likely to see, the container referenced in the article but having been in the c-store industry as a retailer and now as a consultant I can tell you people are very particular about the hand and mouth feel of their coffee cups. I see the announcement as a way to for Starbucks to say “hey we deliver too,” but I don’t see it having any significant impact on their sales.

A cup of Starbucks delivered at home? At the office? Out of occasional desperation, possibly. It seems wasteful for both humans and the environment. Not to mention constant Starbucks price increases.

I’m sitting at Starbucks right now. After reading the discussion topic, I am thinking why would anyone want Starbucks delivery? I am a really big coffee drinker (maybe a dozen or more cups a day). I am a really big Starbucks fan and I like their coffee. But, delivery?

As several of my colleagues pointed out, If I want coffee at home I can make excellent coffee. Get it immediately. And have it at a much lower cost.

I go to Starbucks to be in the store. To sit, relax, and spend time on RetailWire. I watch others come in and get their coffee on their way to work or to get out of the office for an afternoon break.

The Starbucks mantra “Creating a culture of warmth and belonging, where everyone is welcome” doesn’t include delivery nor is it the thought Howard Schultz started the company with.

As for looking at becoming more than the ubiquitous McDonald’s or DD, check this out.

Oh, save us from more caffeine! This is SO going to work. Starbucks will proliferate even more than they have now. But on the dark side (can’t help it), is anyone else waiting for the “caffeine is bad for you” hammer to drop?

My doctor told me that one cup (actual cup) of coffee a day is not bad for anyone. Two cups; depends on the person’s chemistry. And three cups (just short of a Venti) a day is too much for anyone and not healthy. Given that, I know people who drink at least two huge coffees a day in one form or another. Lots of them, actually. The term “everything in moderation” doesn’t really apply to Americans, does it? Look out below. Question: Is caffeine in the 2020s what cigarettes were in the 1950s?

Anyway, just throwing that out there to see how many “thumbs downs” I’ll get. 🙂

Starbucks is to coffee what Amazon is to everything else you could possibly want. One difference is Amazon delivers tomorrow and Starbucks has to figure out how to deliver in minutes. When I first read this I thought it was not something needed or possible. But then I thought about this being about Starbucks and its cult following. The determiner to success with this program is not going to be what Starbucks does to get the coffee delivered timely and inexpensively; but how the customer responds to it. Someone is going to have to pay for the delivery costs. I doubt it will be Starbucks. China has many delivery people that ride bicycles. That is not going to happen here.

Really? I guess this will work for some people. How hard is it to get up and walk to your nearest Starbucks? With all this “never leave my house and never get out and walk around” convenience, there’s got to be a crowd out there for whom I think the next delivery need will be treadmills! Here’s an idea: a time share for a treadmill ownership. Customers can book it online and use it for a scheduled hour a day. You pick it up and deliver it to the next Grubhubber/Uber Eater in need of some exercise. Who’s in on this one with me?