CVS and Walgreens have both begun the certification process to sell abortion pills under a new Food and Drug Administration (FDA) regulation that will allow the medication to be offered by retail pharmacies for the first time. Not unsurprisingly, the backlash has begun. Are CVS and Walgreens making the right business decision to pursue certification to sell abortion pills?
When many retailers nationwide were forced to operate as e-commerce-only companies in March of 2020 due to pandemic-related lockdowns, Shawn Wilkinson, e-commerce program manager for personalization at Dick’s Sporting Goods, saw an opportunity target the right “athlete”. Do you agree with Mr. Wilkinson that bite-sized content tests are a good way to pursue customization and personalization?
The U.S. may or may not experience a recession in the coming year, but in either case retailers should be strategizing and hiring with the era that follows the economic dip in mind, according to Dr. Ira Kalish, chief global economist at Deloitte. Do you agree with Dr. Kalish’s advice that retailers should prepare for a post-downturn recovery in their hiring, spending and strategizing?
Party City Holdco, the parent company of Party City, on Tuesday filed for Chapter 11 bankruptcy protection. The retailer also said it had entered into an agreement with creditors. What are the biggest challenges that Party City leadership will face in coming months as it goes through the bankruptcy process?
A senior correspondent for Business of Fashion took to the NRF Big Show stage to moderate a robust session covering a host of innovative strategies Coach has implemented through its partnership with Alibaba’s Tmall Luxury Pavilion. Would a focus on key opinion leaders instead of influencers work for American retailers and brands in their social media campaigns and livestreaming?
A survey from Emarsys finds retailers failing to align with consumers when it comes to when, how and what they want to hear. For starters, the survey found 61 percent of retailers surveyed believe that their customers want to hear from them multiple times a week. Are retailers guilty of too frequent and often too irrelevant communications to consumers?
In a keynote presentation at the 2023 NRF Big Show, Geoffroy van Raemdonck, Neiman Marcus Group’s CEO, was asked about the benefits and risks of the retailer’s high concentration levels. Is the concentration of its customer base and vendor base a concern for Neiman’s?
In an employment landscape with a lot of turnover, PepsiCo has begun investing in technology and automation and operational changes to keep its workers happy, fulfilled and on-board. What processes do you see companies streamlining with technology to make for better employee experiences?
Hudson’s Bay Company has bid for a gaming license to install a high-end casino on the top three floors of the famed Saks Fifth Avenue flagship in Manhattan. What do you think of the prospects for adding a casino atop Saks Fifth Avenue’s Manhattan flagship?
Target had a lot to say about the importance of company culture in a keynote presentation at the 2023 NRF Big Show. Target CEO Brian Cornell led a discussion on the value of the company’s culture in successfully navigating the pandemic and the chain’s ongoing success. Has “culture,” as Target defines it, been as important to the retailer’s success throughout the pandemic as the people on the panel believe?
