DISCUSSION

Should retail associates be treated like frontline health responders?

Written by Tom Ryan

Photo: Getty Images/zoranm

Minnesota and Vermont last week officially designated grocery clerks as emergency personnel, similar to paramedics and nurses, to give them access to free childcare. The workers range across food retailing roles, including those working registers, restocking shelves, cleaning stores and those involved in distribution. Wrote Becky Dernbach for Mother Jones, which first reported on the designations, “As they brave the daily crowds of people rushing to stock up their pantries, and risk infecting themselves through contact with so many customers, their essential role in a functioning society has become clearer than ever.” A number of retailers have temporary raised hourly pay, handed out special bonuses and/or enhanced sick leave protections as the coronavirus pandemic has led to packed stores and empty shelves. To encourage social distancing to protect shoppers and employees, many stores are restricting the number of shoppers and have signs reminding them to remain six feet apart. Walmart, Kroger and Albertsons earlier this week indicated they are installing plexiglass barriers near registers to offer protections from sneezes or coughs. Target on Wednesday said it will have greeters stationed at each checkout lane ensuring shoppers are at least six feet apart. Workers will clean checkout lanes after each transaction. The retailer has temporarily halted product returns and is not accepting reusable plastic bags, both of which could transmit the disease. Kroger on Tuesday said it is allowing workers to wear protective masks and gloves. A spokesperson told Yahoo Finance that, while Kroger supports health care workers having first access, “We are advocating to government officials at all levels for help securing a priority place in line for all grocery workers — after health care workers — to have access to protective masks and gloves.” Many workers at “essential” retailers also have to manage stressful shoppers. One H-E-B worker in Texas told NBC News late last week that stockers "were getting pushed out of the way for toilet paper" and customers were "fighting over beans." A shopper at a Wegmans location in New Jersey on Sunday was charged with making terrorist threats after coughing on an employee, laughing and claiming he had the coronavirus.

Discussion Thread0