Nothing beats having an item in stock. New research shows that brick and mortar retailers that need to backorder items to meet customer demand are losing out in the longer run. How can retailers avoid and/or mitigate the negative effects associated with backorders?
Wonder, the latest venture from serial entrepreneur Marc Lore, supplies customers with chef-designed meals cooked from vans parked outside the their home. What do you think of the potential for the Wonder food truck service?
Walmart has grown its Secret Treasures private label into a $1 billion business that has the largest customer base of any brand in the women’s intimates and sleepwear market. But that isn’t stopping the retailer from replacing the brand. Does the decision to end the Secret Treasures line suggest that it lacked brand equity even among the consumers who purchased it?
With inflation driving grocery prices sky-high over the last year, the Canadian government is stepping in to determine whether or not grocers have been gouging. Do you think U.S. grocers will come under pressure similar to what is taking place in Canada should food inflation continue to rise?
Amazon plans to hire Hawaiian Airlines to fly packages on 10 leased Airbus SE jets around the U.S. while taking a stake in the carrier. How much of an edge does Amazon gain from its airplane and air hub investments?
A new university study exploring BOPIS finds consumers are more likely to be satisfied with substitutions for out-of-stocks when the item is a staple, like ketchup or paper towels, rather than a “pleasure-loving” item like coffee or perfume. How can retailers improve substitution selections in the BOPIS process?
McDonald’s is beginning a small test of the sale for a limited time of select Krispy Kreme doughnuts at nine restaurants in Louisville and the surrounding area. Does the collaboration between Krispy Kreme and McDonald’s make sense for both companies?
According to a recent survey, 67.7 percent of Americans feel pressured to tip when picking up takeout food or coffee if the POS system prompts them to, and 44.8 percent only tip because a POS tablet prompts them to do it. Do you think touchscreen payment tablets with tip suggestions for takeout orders are irritating and/or manipulative?
Target CEO Brian Cornell is nothing but positive on the chain’s prospects for the 2022 holiday season. What do you think is behind Target’s continuing shopper traffic gains and do you expect the trend to continue through the rest of 2022?
According to a new survey, the Lululemon reached the number two favorite apparel brand spot behind Nike, moving ahead of American Eagle Outfitters, Pacific Sunwear and Adidas. Should Lululemon adjust its marketing strategy to capitalize on its newfound popularity with teens?
