Amazon Web Services (AWS), the cloud division of Amazon, has attracted thousands of customers to try out its AI service, Amazon…

Amazon.com has reduced the price it will pay for iRobot, the maker of Roomba vacuum cleaners, by approximately 15% to around…

Amazon is bringing Amazon One palm recognition capabilities to all 500+ Amazon-owned Whole Foods stores nationwide by year-end in a major expansion of the payment technology. Does payment through palm recognition offer enough convenience to offset privacy and security concerns?

Amazon is expanding its palm payment technology, Amazon One, to all Whole Foods stores in the U.S. by the end of…

Amazon has reduced its use of single-use plastic packaging by 11.6% from the previous year, amounting to nearly 86,000 tons of…

During Amazon’s Prime Day sales event, the top-selling item based on units sold was Temptations Cat Treats, according to consumer data…

Even as consumers struggle with record-high debt and inflation, Amazon made more money than ever on Prime Day this year.

Amazon’s Prime Day shopping event kicked off with U.S. online sales rising almost 6% to $6.4 billion compared to the previous…

Amazon is aiming to entice U.S. shoppers during its annual Prime Day shopping event by offering deeper discounts on a wide…

Amazon sellers have accused sellers on the ultra-cheap marketplace Temu of copying their product listings, leading to declining sales. Wired reports…

Amazon is partnering with the travel booking site Priceline for the first time to offer Prime Day travel deals on products…

Retail giant Walmart is constantly investing in new technology to stay ahead of the competition.

Kayricka Wortham, a former Amazon manager, was sentenced to 16 years in prison for creating fake invoices for vendors that did…

Talks between UPS and its U.S. workers broke down early Wednesday morning with no further negotiations scheduled.

Amazon has unveiled two new fully autonomous mobile warehouse robots, Proteus and Cardinal.

Amazon.com is looking to partner with local businesses like coffee shops, florists and auto parts stores to make deliveries in their communities.

Target and Walmart want to use their store networks and omnichannel capabilities to outdo Amazon.com in the same week it holds its two-day Prime Day sales event.

Amazon.com has made it official. Its annual Prime Day sales event will kick off on July 11 and conclude on July 12. The big question facing Amazon and all its rivals likely to run competitive promotions is whether consumers will use this as an excuse to increase their spending or sit it out as they continue to limit purchases due to inflation.

Victoria’s Secret is expanding its partnership with Amazon.com, selling its core intimates directly on the platform for the first time.

Amazon.com is reportedly talking to wireless carriers about offering low-cost or free nationwide mobile phone service as a perk for Prime subscribers.

Amazon.com in the UK has developed a new type of labor contract for employees that gives them time off to match their kids’ summer vacations from school and breaks for Christmas and Easter.

Amazon.com is paying select Prime members $10 to pick up their online purchases rather than get home delivery.

Pinterest has reached a multiyear deal making Amazon.com its first partner on third-party ads, promising to bring more brands and relevant products to the platform.

The advertising potential of streaming platforms has entered the hype cycle as Netflix and Disney+ recently rolled out ad-supported streaming tiers.

Kroger and Albertsons plan to sell between 250 and 300 stores to get approval from the Federal Trade Commission on the proposed merger between the two supermarket giants.

Amazon.com’s recent move to end its AmazonSmile charity donation program saw many beneficiaries frowning on social media.

Amazon.com’s cloud computing division last week released a suite of generative AI tools that can enable companies to build chatbots, generate and summarize text, and classify images based on a prompt.

How fast do consumers want their online orders delivered? Perhaps not as quickly as retailers think.

Amazon.com has begun charging return fees on products brought to the UPS Store.

Amazon.com may have devised a partial solution to curb the amount of product returns it receives: labeling “frequently returned” items in its online marketplace.

Retailers everywhere are dialing back free shipping policies and other efforts to maintain profit margins.

Technology that collects or utilizes biometric data has grown more prevalent in recent years for personal use in solutions like Apple’s Face ID and at retail.

Amazon.com announced last week that it plans to permanently close eight of its 28 Amazon Go convenience stores. The first Go opened in January 2018 and featured the debut of its “Just Walk Out” technology.

Amazon is believed to be behind the “generative” AI race between Microsoft and Google, which hosted media events in early February highlighting their generative AI technology. What advice would you have for retailers exploring generative AI systems like ChatGPT?

A new report says Amazon intends to become a significant force in same-day deliveries. How close it is to achieving that goal may surprise a few. Will same-day deliveries in major U.S. markets help Amazon recruit and retain Prime members?

An Amazon Fresh is not coming to a neighborhood near you just yet. The company will delay opening new Fresh stores until it figures out how to differentiate the locations from established competitors in the market. How do you evaluate Amazon’s strengths and weaknesses in the grocery vertical?

Consumer brands often feel as if they have little choice when it comes to purchasing ads from retail media networks, according to a new survey of its members by the Association of National Advertisers. How does consumer brand spending on retail media networks compare to other types of trading partner spending?

Amazon Prime members who have gotten their groceries delivered for free with a minimum purchase of $35 will now have to spend at least $150 if they want to avoid paying a fee starting on February 28. How do you expect Prime members will react to Amazon’s new requirements for free grocery delivery?

Amazon.com today introduced RXPass, a new subscription plan that enables Prime members to buy prescription medicines for more than 80 common health conditions delivered to their homes for $5 a month in total. Will RxPass be an attractive perk for Amazon Prime members and those considering  subscription?

Rent the Runway reached an agreement to sell its “Pre-Loved” luxury merchandise on Amazon.com, marking another major partnership for Rent the Runway and a big step into the resale market for Amazon. Does Rent The Runway or Amazon score a bigger win with their resale collaboration?

The good news if you are a My Best Buy rewards program member is that you will no longer be required to make a minimum purchase to receive free standard shipping on online orders. The bad news is that to get the perk, you’ll have to pay with the retailer’s high interest credit card. How do you expect Be​​st Buy customers to react to changes to its My Best Buy rewards program?

Amazon.com is looking for growth beyond its own platform. The company yesterday said it was making its “Buy with Prime” program, which offers the same easy checkout, free shipping and returns on its platform, available to third-party sellers for use on their own sites. What impact do you expect Buy with Prime to have in the U.S?

Microsoft last week was downgraded by UBS as field checks showed slower growth for cloud software providers, including Microsoft’s Azure unit. The downgrade comes as the cloud computing providers reported robust gains in the third quarter but warned of decelerating growth amid macro pressures. Have you seen retailers become more cautious with their cloud investments?

Throughout the U.S., a number of new Amazon Fresh stores have been built out, but are just sitting there, leading some to wonder if Amazon is quietly backing away from the Just Walk Out grocery concept. Do you see Amazon Fresh’s stalled openings as a temporary retrenchment or a sign Amazon may be reassessing the concept’s approach?

Shoppers planning to visit Macy’s Union Square flagship store in San Francisco for last-minute gifts on Christmas weekend were met with a picket line, as the store’s union went on strike for the two days before the holiday. Do you see the recent labor activism taking another step forward or retreating in 2023?

After a successful three-store pilot program, Walmart drone delivery has launched in a handful of markets, with plans to expand soon to six states. How confident are you that drone delivery will be sustainable and soon scale nationwide?

Amazon has made several commitments related to business practices in Europe as part of settlement over alleged unfair treatment of third-party sellers. Do Amazon’s concessions under the European Union settlement appear fair to Amazon and third-party sellers?

Amazon recently installed Just Walk Out (JWO) at a grocery retailer it does not own for the first time. 2023 will see even more buzz around the technology. Do you see Amazon’s Just Walk Out and similar checkout-free shopping technologies making a significant breakthrough in 2023?

Since November 23, Tom Ryan has been receiving weekly email warnings about package theft at his apartment building in New York City. The notes read, “The holidays are approaching and package thieves will be out in even fuller force than usual.” Should retailers hold consumers more accountable for stolen packages from doorsteps or apartment lobbies?

Tomorrow is going to be a big day for retail, perhaps the biggest. A record number of consumers are expected to go shopping tomorrow (AKA Super Saturday), according to a forecast by the National Retail Federation and Prosper Insights & Analytics. How important will Super Saturday be to retail’s final results for the 2022 holiday selling season?