Eddie Lampert is the worst


Eddie Lampert is no longer the chief executive of Sears Holdings. He is, however, still the company’s chairman and largest single stockholder. He is also, based on comments he has made over the years — including a speech given to 1,000 employees at a company townhall meeting yesterday — either a liar or someone who is so divorced from reality that he is unable to accept that he has single-handedly destroyed the retailer.
According to CNBC, in his pep talk to employees, Mr. Lampert told them that they have a window of a few months to show that Sears is making progress to avoid having lenders force the company to shut down and liquidate.
Mr. Lampert, with no apparent sense of irony or willingness to accept that the company’s state of disrepair lies solely on his shoulders, told a group of people who may shortly find themselves out of jobs and without pensions that it’s up to them to save a company he has destroyed.
His assertion comes after 13 years of systematically giving away the retailer’s few competitive points of difference through the sale of popular, exclusive brands, while steadfastly refusing to invest in the company’s stores or turn management over to leaders who actually understand the business.
In 2011, after three years operating under an interim CEO, Mr. Lampert hired Louis D’Ambrosio, a former tech industry executive with no retail experience, to run Sears Holdings. Two years later, when Mr. D’Ambrosio stepped down after selling off assets to boost the company’s “liquidity,” Mr. Lampert took over as CEO.
At the time, he said, “I have agreed to assume these additional responsibilities in order to continue the company’s recovery and sustain the momentum we are experiencing, as well as further the development of the management team under the distributed leadership model, which provides our business unit leaders with greater control, authority and autonomy.”
Sears, at that point, had not posted a profit for three years, but Mr. Lampert insisted that the business was on the rebound. That same year, he asserted that critics of his strategy just weren’t smart enough to get the ingenious plan he had to remake the company.
By then, most industry experts agreed with the assessment of Mark Cohen, the former chairman and CEO of Sears Canada, who called Mr. Lampert a “ruthless, methodical asset-stripper.”
Mr. Lampert called the speech he gave yesterday the second most difficult he has ever given in his life, following a eulogy for his father.
“There were mistakes along the way, for which I take responsibility,” he said. “Those failures have affected me in many ways far greater than any successes I have had.”
Perhaps, Mr. Lampert is telling the truth, since his reputation is in tatters. Of course, that’s small consolation to the thousands of people with nowhere near his financial resources who have found their lives upended by his actions, along with many more who will be further affected when Sears comes to its final end.
Eddie Lampert is the worst _____. We’ll leave it to others to fill in the blank.
- Sears Chairman Eddie Lampert pleas to employees: We need ‘material progress’ to avoid liquidation – CNBC
- Sears Rocked by CEO News – RetailWire
- Isn’t It Time Eddie Lampert Fired the CEO of Sears? – RetailWire
DISCUSSION QUESTIONS: Is Eddie Lampert the worst retail industry executive ever, or is there a viable argument in his defense? Do you agree that he was nothing more than a “ruthless, methodical asset-stripper” from the time he created Sears Holdings?
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26 Comments on "Eddie Lampert is the worst"
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Founder, CEO & Author, HeadCount Corporation
Lampert would certainly get my vote as worst industry executive ever. In this case, we’re not talking about a few strategic blunders – this is systemic and consistent failure due to very bad, traumatic decisions it appears he has made unilaterally. I have no sympathy for Lampert. And while his asset stripping is disgraceful, more importantly he has stripped the careers and pensions from hundreds of thousands of working people, and that’s unforgivable.
Co-founder, RSR Research
You can’t talk about “worst” retail executives without mentioning Bob Nardelli or Ron Johnson. Especially Nardelli. You had to work hard to have decreasing comp sales during the real estate boom of the early 2000s. The thing about Lampert is this was always his end game — getting the real estate. What was Nardelli’s or Johnson’s excuse?
But we should also ask who the best have been. Nardelli was followed by Frank Blake, who magnificently cleaned up the mess.
VP of Strategy, Aptos
I find it stomach-turning to read all of these analyses in the wake of the filing about “where it all went wrong” and how doing these two or three things would’ve saved Sears. I think Lampert’s only regret is that he couldn’t stretch out the charade a few more years and eke a few more dollars out of laying waste to an iconic brand. And that otherwise, this was a plan well-designed and well-executed: how to extract as much value out of Sears as is humanly possible.
President/CEO, The Retail Doctor
Can’t say it better George! Yes, even worse than Ron Johnson and what he did to J.C. Penney.
Chief Customer Officer, Incisiv
We’re not in the trenches to see exactly what went on but certainly from the periphery and knowing all of the financial hijinx he has implemented at Sears to personally benefit from Sears’ slow demise – I’d have to say “hell yeah” — not only the worst retail executive ever, one of the worst human beings ever ….
Managing Director, GlobalData
I’m filling in the blank with “retailer.” He doesn’t have a clue about retailing and has never run Sears as a retailer. All of his actions have been financial and often to his own benefit. They have never been concerned with building up Sears or ensuring its long-term survival.
It is true that Sears had issues long before Eddie came on the scene. However, he is the author of its current fate and no amount of faux handwringing will change that. The markets know it, lenders know it, the public knows it and, most importantly, those who work for Sears know it.
He may come out of this in a good financial position, but his reputation is in tatters. And deservedly so.
Chief Executive Officer, The TSi Company
Principal, Retail Technology Group
The only ones who would defend Mr. Lampert are those who would admire a person’s cunning in ruining a business and negatively impacting so many employees, all for his own benefit. Lampert can’t be the “worst” because that would imply that he didn’t know what he was doing. But he did know.
Founding Partner, Merchandising Metrics
Retail is a business of constant change and innovation. That has been proven out more in the last decade than maybe ever before. And what change or innovation can Sears take credit for? Can they even take credit for having kept up with the market on anything? A current visit to a Sears store is a visit to the prior century. Couldn’t they have just copied Best Buy, or Primark, or given Lands’ End the shot they really deserved? Something? Anything? NOTHING! It’s remarkable to note that they refused to learn from what they saw going on around them. So why would a smaller store count unburdened from the debt load succeed in a new life? Where does Sears compete successfully? Appliances and home electronics? How long will it take them to rise to Best Buy’s level? I’d rather invest in buggy whips.
Senior Retail Writer
Well, we’re certainly not beating around the bush with this discussion! Yes, Lampert did a horrible job. But, as others have pointed out, it seems highly unlikely that Lampert ever really intended on turning Sears around. It’s just a sad state of affairs all around, and unfortunately, Sears’ employees will bear the brunt of it.
Principal, Retailing In Focus LLC
At least Ron Johnson had a strategy, no matter how misguided and lacking in “beta testing,” to improve a stagnant company’s fortunes. (Instead, he almost ran it into the ground.) Right now, Lampert is in a class by himself even though “worst ever” is a high bar to clear. What separates him from the pack is his pattern of bleeding the company assets to feather his own nest.
I would not want to be one of those 1.000 headquarters employees — no doubt hardworking professionals in every functional area from buying to accounts payable to IT — listening to Mr. Lampert’s claptrap yesterday. To put the onus of survival on their shoulders (with a 90-day window) is grossly unfair, considering the litany of Lampert’s own bad decisions and financial manipulation that has led Sears to this sad place.
Managing Director, StoreStream Metrics, LLC
It’s hard for me to believe that the demise of Sears under Mr. Lampert’s guidance should be viewed as a failure. I tend to believe that after Mr. Lampert took control and assessed the state of Sears, he planned to manipulate the situation within the law to surgically extract as much cash for himself and his accomplices as possible for as long as they could while knowing how the last chapter would be written. Another sad example of the ugly and greed-motivated underside of capitalism.
EVP Thought Leadership, Marketing, WD Partners
My top vote in the “worst” category is Terry Lundgren, especially since somehow he still gets accolades from the press for disguising the fact that he totally ruined the department store as we knew it. But I must say, Eddie is Definitely in the top three worst of all time! He’s up there simply for not embracing where consumers were moving to fast enough. Sears’ (and his) inability to take bold leaps cost them in the end (see Walmart for instructions on that).
President and CEO, Stealing Share
Many retail executives stick their heads in the sand. Pretending that everything is simply okay. That they have time to make changes.
Eddie is self-centered in his comments. I believe he is lying, as you imply. But self-deception is a chronic disease in the category. CHANGE has happened. Everything is on the table.
Urban Planner
Content Marketing Strategist
Yes. Lampert is the retail version of pharma CEO-turned-inmate Martin Shkreli. His decisions to ignore retail upheaval, and hedge his bets to guarantee he profits regardless of Sears’ performance harmed his employees, investors and vendors.
Retail Strategy - UST Global
There was plenty of time to “reinvent” Sears and make it a potentially different but successful chain. There’s a reason that such financial acquirers were called “vulture funds.” This wasn’t the first, and unfortunately won’t be the last financial-engineered asset strip. I wish these greedy geniuses could meet the 100,000+ Sears associates who are now looking for work.
Founder | CEO, Female Brain Ai & Prefeye - Preference Science Technologies Inc.
Morally corrupt, the legacy of Mr. Lampert. It is heartening in a world of constant “spinning” for financial and political gain that a human moral compass still exists within us, the rank and file.
Strategy & Operations Delivery Leader
Owner, Tony O's Supermarket and Catering
Seems like Eddie was all about Eddie, and the employees are screwed. Sears was going down anyway, but this guy is beyond selfish, and he will walk away with a pile of money, which is sad, but probably legal. Integrity in life and business is something we all should strive for, and even in failure you must walk away knowing you did your best for your employees, and community.
There will be more failing retailers large and small as the mega giants are mowing down the competition, so I wish all entrepreneurs success in the coming holiday season.
Contributor, The Motley Fool
CFO, Weisner Steel
Far be it from me to offer a defense, but if we step back from the hyperbole for a minute: the worst EVER? There was Sewell Avery, who almost single handedly destroyed Montgomery Ward (apparently others later finished the work he started), and Ron Johnson’s tenure at JCP (IIRC a one third fall in yr/yr sales), and whoever ran Circuit City and … well you get the idea: there’ve been plenty of candidates. What was different here, or course, was that on one ever stepped in to stop him; and we know why. So maybe the “award” he should really get is the worst retail owner, ever.
Vice President, Research at IDC
Director of Marketing, OceanX
Eddie Lampert is not the worst executive ever in the retail industry. Someone who tanked a thriving business would have my vote over someone who sped up the failure of a declining business. He is however a person who only cares about himself who used a story of a turnaround as cover for selling off assets that only helped shareholders like himself. I wish he was more transparent about his plans to stuff his own pockets and leave others–especially people losing their jobs and pensions–holding the bag. Sears was not long for this world even if it had the best leadership team in the world. He is an old school corporate raider–simple as that.
Retail Tech Marketing Strategist | B2B Expert Storytelling™ Guru | President, VSN Media LLC
Mr. Lampert is, in my opinion, an evil genius. He has been dismembering Sears/Kmart over a period of years with one apparent goal in mind: Extract the maximum value possible for shareholders (i.e. himself). Serving customers is of no consequence. Serving employees even less so.
His shrewd tactics are not even original. In its final days, the legendary discount store chain EJ Korvette was shuttered overnight in 1980, when its new owners calculated that the potential lease income from its owned properties could far exceed the profits it could take by selling merchandise.
The recent Ch. 11 announcement allows Lampert to continue to stretch out this process. The alternative — Ch. 7 liquidation — would have dumped the remaining properties onto the market and probably depress their value.
Saddest aspect of this whole slow-motion train wreck is the way employees are being treated, with an enormous pension obligation hanging in the balance.
Co-Founder and CMO, Seeonic, Inc.
Worst ever — no defense. Lampert did not just lose lots of money for his shareholders and loss of jobs for his employees, he completely destroyed the Sears brand. Sears does not stand for anything anymore. He was not ruthless; he was clueless on running the company to create value. He never had the vision to evolve as the major retailer Sears once was, and he let Amazon become the major retailer who took advantage of the online world.