DoorDash News

Phone with a "DoorDash" logo on it

DoorDash Announces 2 Significant Multi-Billion-Dollar Acquisitions in a Single Day

DoorDash is buying both SevenRooms and Deliveroo.

Domino's Pizza assortment

Domino’s To Partner With DoorDash for Pizza Delivery as Exclusive Uber Eats Deal Expires

Domino’s is kicking off a new partnership with DoorDash.

DoorDash concept.

DoorDash Partners With Klarna To Offer Buy Now, Pay Later Options for Customers To Finance Delivery Orders

Klarna has partnered with DoorDash to offer buy now, pay later options on delivery orders. Will this move prove mutually beneficial to both companies?

Phone with a "DoorDash" logo on it

Dollar General To Accept SNAP/EBT Benefits Through Partnership With DoorDash

DoorDash has partnered with more than 16,000 Dollar General stores on the DoorDash Marketplace to accept SNAP/EBT payments.

Uber Eats delivery on bike

Uber Sues DoorDash for Anticompetitive Behavior

Uber and DoorDash are headed for court over some alleged bad business practices.

Dollar General Retail Location. Dollar General is a small box discount retailer.

Dollar General Is Testing Same-Day Delivery With DoorDash

Dollar General is offering items on DoorDash’s Marketplace app.

DoorDash Introduces New Features to Make Holiday Shopping Easier, Faster and More Affordable

DoorDash Introduces New Features To Make Holiday Shopping Easier, Faster, and More Affordable

DoorDash is ramping it up for the holiday season.

DoorDash and Magnolia Bakery Launch Exclusive New Banana Pudding Flavor

DoorDash and Magnolia Bakery Launch Exclusive New Banana Pudding Flavor

DoorDash and Magnolia Bakery’s newest sweet treat is sure to please fans.

Albertsons and Grubhub

Has Albertsons Completed Enough Initiatives To Take the Industry Lead?

Grubhub has partnered with Albertsons Companies Inc., integrating nearly 1,800 of its stores, including Albertsons, Safeway, and Vons, into Grubhub’s Marketplace. How might Albertsons leverage its extensive partnership network with delivery services to outmaneuver competitors in the grocery delivery sector?

Phone with a "DoorDash" logo on it

DoorDash Expands Beauty Delivery Partnerships and Ventures Into Drone Delivery

DoorDash has revealed new alliances with Sally Beauty and M·A·C Cosmetics and is rolling out drone delivery as a test in the U.S. What strategies can industry leaders adopt to maximize the benefits of such alliances and services amid shifting consumer preferences?

Phone with a "DoorDash" logo on it

DoorDash Introduces New Tipping Disclaimer To Address Delivery Delays

DoorDash has introduced a new pop-up tipping notification when customers leave a $0 tip.

Doordash, Instacart, and Grubhub Drivers Say They’re Being Booted From Their Delivery Jobs Without Notice — And the Services Won’t Tell Them Why

Gig workers for delivery apps like Uber Eats, Instacart, DoorDash, and Grubhub report sudden and unexplained deactivations from their accounts, often…

Tipping ‘Nudges’ Are Now Popping up on Doordash. If You Don’t Leave a Gratuity, You’ll Hear About It.

DoorDash has introduced a “tip nudge” feature that reminds customers to tip their delivery drivers, allowing them to increase a tip…

New DoorDash Customers Are Turning to the App for Grocery Deliveries and Flowers, Not Just Restaurant Meals

DoorDash is experiencing a rise in orders from new customers seeking non-restaurant items such as groceries and flowers, with CEO Tony…

DoorDash Lifts Core Profit Target for Second Time on Higher Orders

DoorDash has raised its annual core profit forecast for the second time and reported upbeat quarterly revenue due to increased demand…

Will DoorDash Drivers Go For Its Hourly Pay Option?

DoorDash said yesterday that it is giving its drivers (AKA Dashers) the option of continuing to be paid per delivery or choosing to receive a minimum hourly wage instead.

Photo: Unsplash / engin akyurt

New Starbucks CEO Plans to Work Behind the Counter

Mr. Narasimhan already spent the six-month ramp-up to his new job earning his barista certificate and visiting store locations, farms and manufacturing centers.

Is retail losing its entrepreneurial spirit?

Is retail losing its entrepreneurial spirit?

A new report from small-business lending platform OnDeck finds consulting, finance and technology among the top sectors for creating future business founders. Retailers, by comparison, ranked low. Have the traits that drive entrepreneurial success in the retail space significantly changed over the years?

Do DoorDash layoffs signal tough times ahead for same-day delivery services?

Do DoorDash layoffs signal tough times ahead for same-day delivery services?

Same-day delivery service DoorDash recently announced the layoff of 1,250 corporate workers, raising questions as to whether this is a result of a company in trouble, a contracting vertical, an impending recession or elements of two or three of the above. Are the layoffs at DoorDash a sign of things to come for delivery companies or are they commensurate with changes in the broader retailing market?

Uber Eats ships big city meals nationwide

Uber Eats ships big city meals nationwide

If you live far from your favorite restaurant in New York, Los Angeles, San Francisco or Miami that you lament not being able to order from, Uber Eats may have a solution for you. Does it make sense for Uber Eats to include a ‘get far off cravings shipped’ feature as a part of its app?

Albertsons puts its digital transformation on the fast track

Albertsons puts its digital transformation on the fast track

Albertsons’ digital initiatives aim to solve its unique challenges when it comes to delivering customer-centric service.   What criteria do you think grocers and other retailers should use to determine whether to build, buy or partner to implement new technology solutions?

Should grocers leave delivery to third-party providers or do it themselves?

Only the major players along with a handful of others have brought grocery delivery in-house. But some industry observers think it might be time for others to join that club. Do you think an in-house, third-party or hybrid approach makes the most sense for grocery delivery now and in the future?

Should DoorDash make all workers do deliveries?

Should DoorDash make all workers do deliveries?

DoorDash will bring back a program requiring all employees, including the CEO, to once a month perform deliveries or other duties not normally part of their jobs. Some staffers are apparently unhappy about it. Do you see more pros or cons in requiring corporate staffers to work selling floors, customer service departments or fulfillment centers?

Bodega owners see ultra-fast delivery as a business killer

Bodega owners see ultra-fast delivery as a business killer

Bodegas are go-to spots for quick purchases in New York City. But the city’s iconic, often cluttered mom-and-pop convenience retailers are growing concerned that they are on the way to being replaced. Do you think the concern bodegas have about being pushed out of existence by ultra-fast delivery is warranted?

Will DoorDash win the ultra-fast delivery race?

Will DoorDash win the ultra-fast delivery race?

One of the biggest app-based delivery services is offering customers in select markets a service that will get them their grocery orders even faster than usual. Do you think DoorDash’s ultra-fast delivery service will catch up to those who entered the market earlier?

Will same-day deliver holiday cheer for Abercrombie & Fitch?

Will same-day deliver holiday cheer for Abercrombie & Fitch?

Abercrombie & Fitch Co. has partnered with four different companies to launch same-day delivery across its entire U.S. store fleet, including its Abercrombie & Fitch, Abercrombie Kids, Hollister and Gilly Hicks banners. Does same-day offer more appeal during the holiday season?

Gig employers may face fines for dishonest recruiting

Gig employers may face fines for dishonest recruiting

Some of the biggest gig economy employers in the U.S. are facing federal scrutiny for allegedly misleading potential employees about how well their gigs actually pay. Do you think companies that use gig workers present a deceptive image of earning potential for the jobs they advertise?

Your next c-store online order may be delivered by a robot

Your next c-store online order may be delivered by a robot

A number of grocery stores and tech vendors have piloted delivery robots over the last few years. Now one company is looking at the convenience store space as the sweet spot. How useful do you see robots, either remote controlled or autonomous, being for convenience stores now or in the near future?

Are gig worker complaints a retail problem?

Are gig worker complaints a retail problem?

A new study finds that New York City’s app-based delivery workers regularly face nonpayment or underpayment, unsanitary or unsafe working conditions and the risk of violence.  Do the continuing issues around gig worker employment and third-party services risk holding back the full potential of online delivery?

Will the latest Amazon and DoorDash delivery moves give each a leg up on rivals?

Will the latest Amazon and DoorDash delivery moves give each a leg up on rivals?

Amazon and DoorDash, in two unrelated moves announced last week, plan to improve on their delivery offers, which will likely put more pressure on their respective rivals as the ongoing last mile competition continues on. Do you see demand for home deliveries picking up during the fall and winter months?

DoorDash tries tiered commission structure to deal with restaurants’ complaints

DoorDash tries tiered commission structure to deal with restaurants’ complaints

DoorDash launched a new tiered commission plan for restaurants following outrage over its high fees as delivery took off during the pandemic. Do you think DoorDash’s three-tiered commission plan offers a viable solution for restaurants, its contract workforce and itself?

Can own brand credit cards drive loyalty for Instacart and DoorDash?

Can own brand credit cards drive loyalty for Instacart and DoorDash?

Instacart, the nation’s leader in grocery delivery, and DoorDash, the largest restaurant takeout delivery platform in the U.S., are both planning to launch their own credit cards. Do own brand credit cards make sense for Instacart, DoorDash and other delivery platforms?

Walmart opens marketplace to non-U.S. sellers, hears DoorDash drivers’ gripes

Walmart opens marketplace to non-U.S. sellers, hears DoorDash drivers’ gripes

Two news stories breaking in recent days have Walmart’s digital operations in the spotlight again. What do you predict will be the effect of Walmart opening its marketplace to non-U.S. sellers? What do you see as the challenges facing Walmart’s grocery delivery operations?

DoorDash delivers a virtual convenience store

DoorDash delivers a virtual convenience store

DoorDash is launching DashMart, a new service offering 2,000 grocery products and essentials, as well as convenience and restaurant branded items delivered within 30 minutes. Will DashMart’s new offering be a hit with housebound consumers?

Is Uber/Postmates a bigger deal for restaurant or grocery delivery?

Is Uber/Postmates a bigger deal for restaurant or grocery delivery?

Uber’s move to acquire Postmates is predicted to help the company grab market share in restaurant delivery and significantly expand its capacity to deliver groceries and other staples. Is Uber’s acquisition of Postmates a bigger game changer for restaurant or grocery delivery?

Is DoorDash ‘doing the right thing’ for delivery people?

Is DoorDash ‘doing the right thing’ for delivery people?

DoorDash previously factored tips provided by customers into what it pays those making the deliveries, now will no longer do so. If DoorDash has been fairly compensating its “dashers”, why would it change its model rather than explain how the current system benefits workers?

Are delivery start-ups in trouble?

Layoffs of staff, raising of fees, and lower valuations in funding rounds could be seen as signs of new pressures facing delivery start-ups. Questions are arising whether the new delivery start-ups are headed for flameouts. How may the business model of delivery start-ups have to change for long-term stability?

In-N-Out sues a food delivery startup

A third-party service is willing to pay full-price and deliver your goods to a customer for free. Sounds like good deal, right? Well, In-N-Out filed a lawsuit against food delivery startup DoorDash to stop the service from delivering its burgers without permission. Should restaurants or retailers be open or wary about outsourcing delivery to third-party services?