Instacart stands accused of pricing its products differently for different consumers, without informing shoppers. Is this ethical?

Instacart is introducing a program to pay its gig delivery workers to take videos of store shelves to reduce out-of-stocks and the need for substitutions. What do you think of the potential for this solution?

Instacart is seeing a great deal of success in recent years. Does its future look as bright?

Joining DoorDash and Uber Eats, Instacart is rolling out its first Super Bowl commercial with the goal of turning the delivery platform into more of a household name. Does Instacart need a major brand-building push?

Amazon’s planned AI-enhanced Alexa update is facing some significant headwinds.

Instacart’s “Express Lane” will help Instacart+ members save money during the holidays.

Instacart has added gamification to its Caper Carts to reward, incentivize, and thrill customers for playing mini-games in grocery store aisles. What do you think of the potential for gamification to reimagine grocery shopping?

Instacart is adding more cutting-edge technology to its smart Caper Carts.

Instacart has been making significant moves in the grocery delivery market. But will they pay off?

Traditional paper receipts are increasingly becoming redundant in grocery shops across the U.S., overshadowed by the rising popularity of app-based ordering and tracking systems.

Costco has expanded its accessibility by forming a strategic partnership with Uber, allowing non-members to order products from the warehouse club. How does this partnership reflect changes in retail logistics and consumer accessibility?

The new Uber offerings were announced at its annual Go-Get showcase.

Kohl’s has joined forces with Instacart, bringing same-day delivery to nearly 109 million households across the U.S. How might this reflect a broader trend in retail toward diversifying delivery options and platforms?

The two delivery giants are working together to serve customers.

Instacart announced a pilot to deliver personalized ads to its in-store smart carts. Do you see these ads facing privacy concerns or other hurdles?

Instacart’s recent IPO revealed a significant shift in the advertising landscape, emphasizing that advertising now plays a central role in the…

Instacart shoppers are often rewarded with free groceries when they encounter undeliverable orders due to last-minute cancellations or unresponsive customers. This…

Costco has ceased issuing gift card refunds to Instacart shoppers returning undeliverable items, according to statements from Instacart. Previously, these shoppers…

Gig workers for delivery apps like Uber Eats, Instacart, DoorDash, and Grubhub report sudden and unexplained deactivations from their accounts, often…

Instacart is getting ready to change things up as they go public by leaning more heavily into advertising. If Instacart succeeds with its focus on ads, do you think others will follow suit?

Grocery delivery giant Instacart has priced its long-awaited IPO at $30 per share, valuing the company at around $10 billion on…

Instacart, a popular grocery delivery service, deactivated shopper Jason Via’s account after a mix-up involving a Walmart self-checkout. This led to…

Instacart announced a series of AI-driven upgrades to its websites, apps, and smart carts. In what ways will artificial intelligence likely reimagine the grocery shopping experience?

Instacart, the grocery delivery service, is aiming for an initial public offering (IPO) valuation between $8.6 billion and $9.3 billion, a…

Instacart has moved a step closer to its IPO by filing a prospectus detailing its business and IPO plans, indicating its…

Instacart’s recent IPO filing revealed a strategy that has contributed to its profitability: increasing the “batch rate,” or the number of…

Grocery delivery company Instacart is reportedly gearing up to go public in an initial public offering (IPO) as early as September,…

Instacart shoppers are not permitted to give paper receipts to customers, as the company provides digital receipts, but some customers have…

Instacart shoppers are reporting that the highest-earning orders on the app have become more extreme, requiring them to shop for hundreds…

Instacart shoppers are expressing discontent and considering leaving the platform after the company reduced their base pay for filling orders from…

Instacart has implemented a significant pay cut for its delivery drivers, reducing the minimum base pay per order from $7 to…

Online pickers are being called out for hogging parking spots outside stores and clogging aisles inside.

The advertising potential of streaming platforms has entered the hype cycle as Netflix and Disney+ recently rolled out ad-supported streaming tiers.

A university study finds telling online shoppers that grocery supplies are low can help retain them over the long term. How would you rate the pros and cons of letting online grocery shoppers know when inventories are low?

Grocery delivery workers were hailed as heroes during the pandemic. However, Instacart’s experience shows how the sudden moralization of work, which is often used to control workers, can backfire, according to a university study. What effect did the moralization of grocery delivery and other retail jobs during the pandemic have on employee morale?

Instacart has become a major part of how many Americans shop for groceries online. Now it is moving ahead with plans to become a fixture of how they shop in stores, as well.  Is there significant demand for scan and pay apps?

Instacart has unveiled Connected Stores, a bundle of six Instagram-linked technologies aiming to combine the convenience, speed and personalization of online grocery shopping with the inspiration and discovery that happens in physical stores. Does Instacart’s Connected Stores suite appear to go a long way in bridging the online and offline grocery shopping experience?

Instacart will acquire Eversight, an AI-supported pricing and promotions platform for CPG brands and retailers. What impact will Eversight’s technology have on the pricing and promotional practices of retailers and brands on the Instacart platform?

Instacart has retained Grammy winner Lizzo as the face of its biggest brand campaign to date to introduce Carts, an in-app experience that will enable pop culture personalities, retailers and online creators to share shoppable, curated content. What do you think of Instacart’s Carts in-app feature and the potential for grocery discovery online?

Instacart has introduced a three-pronged tiered-rewards program, Cart Star, to drive loyalty among its shoppers (delivery personnel). Will Instacart’s Cart Star rewards program lead to greater retention of its independent contractor workforce?

Instacart Express is out and Instacart+ is in. The retail delivery service has renamed its subscription plan and expanded its emphasis from a single person in a household to the entire family. Do you think Instacart+ will succeed in getting members of a household to add items to a family shopping cart before purchase?

Instacart has overhauled its customer ratings system to dilute the impact of hard-to-please customers and deliver a more “fair experience” to shoppers (independently-contracted delivery drivers). Do think the adjustments to Instacart’s customer ratings are fairer to its shoppers as well as the end customer?

Health conscious customers might soon be able to order a literal apple from Apple. The tech giant may be getting into grocery delivery, according to a new report. Do you think Apple could make a meaningful mark in the food delivery space because of its customer data and existing brand loyalty?

Presenters at this week’s Shoptalk in Las Vegas addressed several themes of great concern to retailers, but none captured greater attention than the discussions about retail media. Is Instacart on the right track with its two-pronged pivot to become an ecommerce platform for grocers combined with an aggregator of retail media revenues?

Instacart is joining the ultrafast delivery race. The company said it is building nano-fulfillment warehouses with the goal of speeding local deliveries to customers in as little as 15 minutes. Do you see big opportunities for ultrafast delivery in grocery? What do you think of Instacart’s approach to it?

Only the major players along with a handful of others have brought grocery delivery in-house. But some industry observers think it might be time for others to join that club. Do you think an in-house, third-party or hybrid approach makes the most sense for grocery delivery now and in the future?

Instacart has added a number of digital ad products on its site to give brands more opportunities to reach consumers as they shop for the groceries. How should grocers that use Instacart for deliveries view its expanded ad network?

Meijer is offering free deliveries of groceries on orders of $35 or more through Jan. 29 in an attempt to support customers who may be unable to shop at its stores or reluctant to do so as a result of the Omicron variant’s spread. Will Meijer’s free delivery gesture lead to higher net promoter scores or increased use of home delivery beyond Jan. 29?

Amazon has plans to share its logistical power with U.S. grocers by way of a local delivery service similar to that offered by Instacart. Amazon will roll out the program across Europe and America next year, according to a new report.  Will Amazon make significant inroads in the U.S. market should it offer an alternative service to Instacart?

Instacart has added a deals section, exclusive member savings and discount delivery options to its app “to make online grocery shopping more affordable.” Does price and the difficulty using coupons deter consumers from ordering groceries online?