For decades, grocers have objected to what they have perceived as a playing field tilted to the benefit of Walmart. Now it seems Walmart is being undercut on price by Amazon.com. Do retailer complaints about rivals getting better deals from suppliers point to an anti-competitive current in the industry today?
A wide range of retailers rushed in to fill the gap left in the toy market when Toys “R” Us shuttered its doors. That’s where Walmart’s new baby registry comes in. Is Walmart on the right track with its baby registry?
A new browser add-on will let visitors to Amazon or Walmart’s websites know if they can get a better deal on a second-hand version of the product they’re searching for at Goodwill. Will Goodwill’s Chrome extension significantly improve its online sales?
Walmart is going all-in on its online grocery business with store pickup options and delivery. Yesterday, Walmart announced that it was enabling its customers to place their orders by voice on any device that uses Google Assistant. Do you see adoption of voice-ordering picking up in any substantial way in the next year or two?
Given the critical role people play in the success of any retail enterprise, it’s surprising that people initiatives don’t get more credit or coverage. The tide, however, may be turning. Do you think that investments in people are translating into better business results?
Walmart has announced ambitious goals to significantly reduce the plastic waste of its private brand packaging while encouraging national brand suppliers to do the same. Will consumer calls to ban single-use plastic packaging and minimize plastic packaging grow louder over the next few years?
Tablet sales may have slowed down in recent years, but Walmart has apparently identified an opportunity within the category that it can leverage to drive sales. Do you expect Walmart to follow an Amazon-like strategy and aggressively pursue developing its own tech products under the ONN brand?
Walmart will add customer hosts positions at the stores where greeters were being eliminated. The responsibilities of hosts go well beyond what was expected of greeters. Practically speaking, how do you expect Walmart to handle product returns using customer hosts?
This spring, Sam’s Club will begin piloting an upgrade to its Scan & Go technology that is meant to enable customers to scan purchases even faster while they shop. Will Sam’s computer-vision enhanced Scan & Go technology achieve a successful level of adoption among Sam’s Club members?
Walmart last week acquired Aspectiva, an Israeli-based startup that uses natural language processing (NLP) and machine learning to enable online reviews to be sorted by product attributes. What do you think of Aspectiva’s technology and the appeal of attribute-based product recommendations?
One of the biggest names in last-mile delivery is launching a pilot using robots to get products from select partner retailers to the customer’s door. Will FedEx successfully push robot delivery forward in a way that other players haven’t because of the scale if its operations?
While employing people who can interact with customers and accomplish other tasks seems like a positive for Walmart, there is concern that the change will leave older workers and those with disabilities without jobs. Will Walmart do enough to address the controversy of putting disabled and elderly employees out of work?
Earlier in February, Walmart quietly launched a new retail holiday that’s being described by some as a Prime Day for babies. Will Baby Savings Day have a significant effect on Walmart’s share of the baby products category?
As many expected, Walmart reported strong fourth quarter results as it continued to strategically use its e-commerce business to drive top line sales online and in stores during the holidays. What do you see as current areas of strength for Walmart and those in need of improvement?
Walmart is taking its mattresses on a big tour in a tiny house. The retailer is taking its “Allswell Tiny Home” moving popup on the road in mid-February. What do you think of Walmart using its tiny house tour to increase consumer interest in Allswell mattresses?
Walmart plans to give bonuses to its U.S. employees who don’t call out often. The goal is to better deliver a consistent experience for customers and reward its most dependable associates. What do you think of Walmart’s revamped days-off policies?
On Tuesday, Walmart significantly expanded its online offerings of sports-licensed merchandise by creating a “Fan Shop by Fanatics” marketplace on Walmart.com. Do you see the Fanatics’ partnership with Walmart as a win-win for both retailers?
Facing a shortage of truck drivers nationwide, Walmart last week hiked the annual pay for its truck drivers to nearly $90,000 a year and said it is looking to hire 900 more this year. Do you see trucker shortages or rising freight costs as a bigger problem for retailers?
Buy online, pick up in-store appeared to have reached a tipping point this past holiday season with more consumers taking advantage of the options. Do you see optimizing inventory, labor or some other aspect as the main challenge to BOPIS execution?
On Monday, Target became the latest retailer to plug its wide range of in-store, online and hybrid options for last-minute holiday shoppers. Which last-minute holiday options resonate most with holiday procrastinators?
Determining which products deserve a spot on shelves — and which no longer do — used to be straight-forward. Is using sales-based hurdle rates still the best way to determine which items should get space on food, drug and mass merchant store shelves?
Regional grocery powerhouse H-E-B is the latest to try to tackle the challenge of long lines at the checkout by putting a tech solution in the hands of its customers. Is H-E-B’s QR code-based solution a better bet than the fully automated Amazon Go-style JWO technology?
With its latest planned digital-property purchase, Art.com, Walmart is looking to help customers fill out their walls. How much and in what ways do you see Art.com helping Walmart address the home category online?
Walmart announced earlier this week that it is deploying robots to 360 of its stores to clean floors. Will the deployment of Auto-C scrubbing robots in Walmart’s stores positively affect the retailer’s ability to serve shoppers?
Walmart is not known for having large numbers of associates on its sales floors, but it may need to add more if a new tech tool for workers becomes popular with customers during the holiday season. Do you see new tech tools being provided to store associates affecting Walmart’s reputation for service?
Target and Walmart play to their unified commerce advantage in spots produced for the Christmas selling season. Which retailer does a better job of connecting with its core customers while reaching out to new shoppers?
Walmart has introduced an online shop that invites kids to become a “Walmart toy tester” and play with 20 top trending toys from their computer or tablet. Do interactive video experiences have the potential to support a wide range of categories online?
Hasbro has come out with a Millennial-themed Monopoly set. The game has faced a backlash on social media. Did Hasbro strike the right tone with Monopoly for Millennials or is it offensive to members of the generation?
People who love Walmart, really do love Walmart. That loyalty is built around one theme: price. The bad news is that the people who don’t like Walmart, really don’t like Walmart. What do you think explains the polarized nature of Walmart’s supporters and detractors?
Legislation that would prevent companies with at least 500 employees from engaging in stock buybacks if they do not pay workers a minimum wage of at least $15 an hour. Where do you stand on the benefits of stock buybacks versus other investments of available funds?
Walmart is opening a laboratory inside a small Walmart in Levittown, NY to see how AI can be used to identify low stocks on shelves, when items are on the wrong shelf and spillages. Will artificial intelligence be a game changer for inventory optimization, labor scheduling or other aspects of in-store operations?
Walmart has rolled out a Bring Your Own Device program that loads its suite of custom-built apps on associate’s smartphones to help them do their jobs on selling floors. Do you see benefits for store associates and Walmart from the retailer’s BYOD program?
Instacart has announced the rollout of a new click and collect service that it plans to take nationwide in 2019. Do you read anything into the rollout of Instacart Pickup vis-à-vis home delivery of groceries?
Americans do not like having to pay shipping charges, particularly at Christmastime. Now Walmart, Target and Amazon.com are now trying to outdo each other in this respect. Will Amazon’s free shipping with no minimum purchase offer mitigate any disadvantage it may have had in its competition with Target and Walmart for the holidays?
Walmart has made a lot of upgrades in recent years that appear to reach beyond its traditional shopper base. Now, the chain has begun to reimagine some of its stores and their surrounding real estate as “town centers.” Is rethinking and redesigning locations as town centers a good move for the future of the Walmart?
Target and Walmart are so me-too. This week, the two retail giants made separate announcements that mobile checkout technology is now available in each chain’s stores across the country. Will the option of using mobile checkout prove popular with shoppers at Target and Walmart?
With the holiday season coming up fast, Target announced that it will offer free two-day shipping on hundreds of thousands of items bought online with no minimum purchase required between Nov. 1 and Dec. 22. What do you see as Target’s advantages and areas of weakness heading into the holiday selling season?
Walmart announced that it will expand free two-day delivery to millions of items sold by third-party sellers on its marketplace. Will the addition of free two-day shipping from third-party sellers and easier returns on items bought from its online marketplace help Walmart increase its holiday sales?
Walmart and Advance Auto Parts have announced a strategic partnership between the two chains to create an auto specialty store on walmart.com in 2019. How do you see the deal with Advance Auto Parts advancing Walmart’s strategic plan for growth?
Walmart has filed an application for a patent on shopping cart technology that uses sensors in the handles to track not only the speed of the cart but the heart rate and body temperature of the person pushing it along. If implemented, how would the data collected through shopping carts complement other information Walmart has on customers in its stores?
Ahead of the midterm elections, a coalition of 137 companies — including Walmart, Gap, A&Fi and Dick’s — have launched the Time to Vote campaign, a “nonpartisan effort led by CEOs, aimed at increasing voter participation.” What advice would you have for retailers interested in participating in such campaigns?
Heading into the Christmas selling season, Target is feeling good about its prospects as the retailer has regained its “cheap chic” mojo while giving consumers a variety of reasons to believe it is “America’s easiest place to shop.” Which recent changes made at Target have helped the most in leveling the playing field with the likes of Amazon and Walmart?
Walmart is adding to its roster of digital-first retail brands with the planned acquisition of Eloquii, a plus-sized women’s fashion e-tailer that also operates five physical store locations. How will the acquisition stack up against other digital-first retailers acquired by Walmart?
Walmart is seeking approval to open a pickup-only grocery store in a former Dominick’s store in the suburbs of Chicago in spring 2019. Do separate pickup-only facilities make the most sense for grocery?
Before the age of Amazon, “big box” stores were the category killers that created the destination locations to draw the masses. Today, the big retailers are focusing on shrinking stores. The downsizing trend begs the question: How small is too small?
Scores of retailers have written letters to the U.S. Trade Representative warning that the newest round of tariffs threatens the U.S. economy’s growth and will cause consumers to pay exponentially more on a variety of goods. What’s the next step or plan B strategy for retailers now that major tariffs have arrived?
Nike surprised some last year when it agreed to sell directly to Amazon.com and did it again last week when revealing a partnership with Walmart’s Jet.com. Do you see any issues with Nike selling directly on Jet.com’s revamped website with the platform’s connection to Walmart?
With Walmart, Target and Whole Foods all offering free grocery pick-up, should Kroger and other traditional supermarkets stop charging as well? How likely are market forces to demand that grocers offer free in-store pickup over the next couple of years?
After a test in Oklahoma City last summer, Walmart is opening a second grocery pickup kiosk at a location in Sherman, Texas that enables customer to pick up orders without having to interact with a store associate. What do you think of the shopper appeal and workability of grocery pickup kiosks?
When Jet.com was acquired, the plan was to bring younger, more urban consumers into the Walmart fold. Recently, however, the site’s traffic has fallen off. Now, Jet has announced a relaunch and other changes that it hopes will make it a go-to shopping site in cities across the U.S. Will the Jet.com relaunch help the site become a success standing on its own?
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